Terms of service

Terms of Service

These Terms of Service govern your use of the website EasyUke.com and the purchase of products and services offered on this website.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.



1. Website Operator

This website is operated by EasyUke.com.

For any questions regarding these Terms of Service, please contact:

support@easyuke.com

EasyUke.com operates from France.



2. Eligibility

By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.



3. Products and Services

EasyUke.com offers:

  • Digital educational products (online ukulele course)
  • Physical products (ukuleles and accessories)
  • Product bundles combining digital and physical products

All products are intended for personal use only.



4. Digital Content

When purchasing digital products such as the online ukulele course, access is typically granted immediately after purchase.

Digital content:

  • is provided for personal use only
  • may not be copied, shared, redistributed, or resold
  • may not be used for commercial purposes

Unauthorized sharing or distribution may result in the suspension or termination of access.



5. Orders

When you place an order on EasyUke.com, you agree to provide accurate and complete information.

EasyUke.com reserves the right to refuse or cancel any order if fraud, unauthorized activity, or payment issues are suspected.



6. Pricing and Payments

Prices may be displayed in multiple currencies depending on your location.

Taxes are calculated at checkout based on your delivery address.

We accept multiple payment methods including:

  • credit and debit cards
  • PayPal
  • Apple Pay
  • Google Pay
  • other payment providers available at checkout

All payments are processed securely by third-party payment providers.



7. Shipping

EasyUke.com ships products worldwide.

Estimated delivery times are typically 2–5 business days, depending on the destination.

Shipping times are estimates and may vary due to logistics conditions, carrier delays, or customs processes.



8. Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on this website.

Key points include:

  • Digital products are non-refundable once accessed
  • Ukuleles may be returned within 30 days of delivery
  • Return shipping costs are paid by the customer
  • In bundle purchases, the online course portion is non-refundable


9. Warranty

Ukuleles purchased through EasyUke.com are covered by a 2-year warranty against manufacturing defects.

The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

For warranty claims, please contact:

support@easyuke.com



10. Intellectual Property

All content available on EasyUke.com, including videos, educational materials, images, branding, and design elements, is protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.



11. Limitation of Liability

EasyUke.com shall not be liable for indirect, incidental, or consequential damages resulting from the use of its products or services.

The use of musical instruments and educational materials is undertaken at the user's own responsibility.



12. Governing Law

These Terms of Service are governed by the laws of France.

Any disputes relating to the use of this website or purchases made through EasyUke.com shall be subject to French law.



13. Contact

If you have any questions regarding these Terms of Service, please contact:

support@easyuke.com