Shipping policy
Shipping Policy
At EasyUke.com, we aim to deliver your ukulele as quickly and smoothly as possible. Please review the information below regarding our shipping process.
Free Worldwide Shipping
We offer free worldwide shipping on all orders.
All ukuleles are carefully prepared and shipped from France.
Order Processing Time
Orders are typically processed within 1–2 business days.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with your tracking number.
Delivery Time
Estimated delivery time is typically 2–7 business days, depending on your location.
Please note that delivery times are estimates and may vary depending on carrier logistics or local delivery conditions.
Order Tracking
All orders include tracking information.
Your tracking number will be automatically sent to you by email once your order has been shipped.
Customs & Import Fees
We ship internationally and ensure that no additional customs or import fees are charged to the customer.
The price you pay at checkout is the final price.
Lost Packages
If your package is lost during delivery, please contact our support team.
We will offer either:
- a replacement shipment, or
- a full refund
depending on your preference.
Incorrect Shipping Address
Customers are responsible for providing a correct shipping address at checkout.
If an incorrect address is provided and the package needs to be reshipped, additional shipping costs may apply.
Contact
If you have any questions regarding shipping, please contact our support team: